- The items you ordered will be shipped out in 1-2 business day by Hong Kong Air Mail when your payment is clear. The arrival time is 5-20 business days to United States usually.
- Customs duty is obligation and liability of a citizen in your country, so buyer should be responsible for any tax and custom duty incurred. Generally, the delay or failure delivery is sometimes caused by the policy of different customs. For example, Laser Pointer is unacceptable in some countries. Therefore, please double check your local customs policy carefully before purchase. Or, we will NOT be responsible for any failure delivery related destination customs issue.
- We ensure dispatch the item within 1-2 business days. However, you bought the item from opposite side of the earth, so it needs a little longer time to deliver. Please place order only if you agree with the shipping time and all the terms below.
- We accept PayPal only.
- Payment must be received in 5 business days of auction closing.
- Please leave note for your special request (e.g. Colors or Size) in PayPal when you pay the order.
- Any special request cannot be accepted after 24 hours of payment, because most of orders will be processed instantly and same day dispatched.
- If the item is defect when you receive it or you are not satisfied with it, please return it within 14 days for a replacement or money back. But the items must be back in factory condition. Please contact us and double check the return address before you return it.
- If is item is defective in 12 months, you can return it to us. We will send you a new replacement after receiving the defective item.
- If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a Week, and we will reply you ASAP. If no response within 24 Hours, please check the spam of mail box or kindly re-send it to us.
- We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without any contact. If you haven’t received item in 30 days, please contact us and we will arrange refund.