Tree Fort Bikes has served cyclists for over 15 years, both online and in-store. Combined, we have over 50 years of cycling experience, ready to be tapped helping riders like yourself find their next adventure.

We are backed by the best scan based quality control, but physically interact with every single order we send, checking twice and packing with care so you get what you want and are ready to ride when you open your package. We all ride and are in-tune with what will make your cycling system click. Do not hesitate to reach out for advice. We are here for you when you need it, but understand that we are mainly here to get you the right product as quickly as possible.

You can rest assured that we will stand behind your purchase and only sell brand new products unless specifically and obviously stated otherwise.

Shipping & Handling

When you order from us, your order will seamlessly fall into our streamlined order fulfillment process and will be double-checked twice via a UPC scan prior to leaving on to you.

Most orders placed before 4:00pm EST will leave either the same day or be packaged and leave the very next morning. Tree Fort is constantly optomizing our shipping options to ensure you get your gear up and running as fast as possible. Almost all orders arrive within 5 days after shipping, and most will beat that by a few days.

If you are in need of a specific shipping timeframe we will gladly provide an accurate timeline for your shipment. For an estimate simply contact us above prior to placing your order.

• FREE 1-5 day shipping on all orders
• Expedited shipping options upon request
• Order before 4:00pm EST Monday - Most orders ship out within 1 day
• Weekend orders after Friday cutoff leave Monday or Tuesday
• Orders to AK, HI, PR and other US Territories and bases carry a surcharge by weight
• We ship to international addresses though eBay's Global Shipping Program. All international fees and customs duties are the responsibility of the buyer. Some of these fees will be displayed at checkout, but you will need to be aware of any additional duties your country charges you to import items.

Easy Returns

Though we are pretty dialed, occasionally something slips through the cracks. Should we make an error while sending out your order, please reach out so we can send you a return label and get the error corrected quickly.

Tree Fort Bikes will accept any return of a product in its original, undamaged packaging. Products must be received in brand-new, unused condition as you would expect to receive the item. Returns are accepted for 30 days past the delivery date.

Should an item be received back outside of the above condition it will be assessed a restocking fee of the amount of discount needed to resell it, if the item is resellable. Should you not wish to complete the return of the out of policy item with a restocking fee after we receive your item, we will gladly ship it back to you provided you wish to purchase outbound shipping.

Returns are started through your My eBay page by viewing your purchase history and you will have the option to print a return label there. Return labels are simply deducted from the return amount.

Quick Exchanges

Should you like to exchange an item, please place a new order and start a return of the item you have at the same time. This will greatly speed along the process.

Tree Fort is here for you

Monday	10am	8pm
Tuesday	10am	8pm
Wednesday	10am	8pm
Thursday	10am	6pm
Friday	10am	8pm
Saturday	10am	5pm
Sunday	12pm	5pm
Times are EST

Contact Us