Payment

We accept many methods of payment.

Paypal - the preferred payment method ensuring fastest dispatch.

Credit / Debit card - please call 01303 852692 - dispatch to cardholder registered address only.

Bank transfer - please call 01303 852692 for more information.

Postage

Of course we want you to buy as many goods as possible from our shop. If you want to buy more than one of a particular product or multiple items, we will always try to combine postage and packaging costs.

Due to charges levied by our delivery agents, some Highland & Island locations incur a surcharge when being delivered by courier. In these instances we will attempt to use an alternative delivery service but this is not always possible.

If your postcode is listed below, please contact us prior to purchasing goods and we can confirm cost of shipping.

- AB, BT, FK, GY, HS, IM, IV, KA, KW, PA, PH, ZE, all Islands excluding IOW

FFX ship most goods within 24hrs of cleared payment on a next day delivery service* (Next day is defined as the next working day i.e. Friday pm-Sunday orders will be shipped Monday)

In most cases, orders received before 7pm are shipped the same day.

Orders are dispatched on one of the following services. (Details are within each listing)

- Royal Mail First Class

- Courier Delivery (24hr*)

All customers should expect to receive their orders within 2-3 days maximum. If goods have not been delivered after 3 days, please contact us and we will be able to advise you of our remedial action.

* The following postcodes may take an additional day

- AB, BT, IV, KW, PA, PH, all Islands

** Except outside mainland UK, Palletised items and Hazardous (Class 9) Goods

Disclaimer:

FFX reserve the right to change the terms, set out above, at any time.