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We appreciate your time to read the below description.
Promotions & Offers(Excluding Paw Patrol products): Only pay for one postage (UK mainland only) for multiple purchases across all our products. Please view other items by clicking kids.toys@london Product Information
UK 2nd class: £3.00 for all your orders. UK 1st class: £4.00 for all your orders. European Countries Economy International: £10.00 for the first item, and £2.50 for each additional item. Rest of the world International Signed for: £12.00 for the first item, and £3.00 for each additional item. Buy with confidence: We are fully responsible for your orders, and your orders are insured up to £20.00 GBP. In case items are lost/damaged during delivery, it's on us. All about education: Products we sell are not only for fun, but also aim to improve one particular skill of the children. Your childrens' early education starts from playing toys. Support: We are dedicated to provide the first class customer service and try our best to meet the requirements of our customers. Best Cost-effective: High Quality, Low Price. All our products are from the well-known brands, and Our price are up to 30% lower than the high street retail price without compromising the quality. Rapid Delivery: We are very proud of our delivery speed. Your item usually will be dispatched in the next working day as soon as the payment is cleared. Delivery Information Default Free delivery: the default delivery option is Royal mail 1st or 2nd class, which takes 1-2 working days for 1st class and 3-5 working days for 2nd class. Both of them do not have tracking information. Upgraded Recorded Delivery: We recommend you to pay a small fee to use a better and safer service if you wish your items arrive in time safely. The service usually takes 1-3 working days to delivery. The recorded service offers a tracking number for you to track where are your items. Express special delivery: It offers a guaranteed next day delivery with a tracking number. Delivery in Saturday may subject to a surcharge. Delayed delivery: We use Royal mail service by default. Royal mail generally provides a good and fast service. However there is small chance that your items may be delayed or lost during delivery. Please contact us if the item failed to delivery after 2 weeks of your payment. Tips: Allow sufficient times for the item to delivery under the delivery options you choose. If you need your items within 2 weeks, the default 2nd class delivery is fine. If you need your items within 1 weeks, please use 1st class delivery. If you need your items in next day, please use express special delivery. By giving sufficient delivery time, not only help you receive your items on time, but also give us a little buffer time to offer second-delivery in case the items are lost/delayed. Claims & Compensations We undertand it's a pain when your items are delayed or lost, and buyers prefer to open a case on eBay to claim the compensation. Most of buyers were asking for the tracking information even they know they didn't use the recorded service. We do appreicate if you can communicate to us first and we usually replied all our messages in 24 hours. If indeed you failed to receive the items after 2 weeks of your payment, we can either re-send your items (subject to stock availability) or issue the full refund. |