Get In Touch

Browse our Store

Secure Payments

Delivery Options

Product Description

Delivery, Returns, Lost shipments

All purchases are sent via Royal Mail and may require  a signature on delivery. Delivery takes 1-2 days  depending on your location. Items are only sent  on working days so if you order late on Friday or  over the weekend they will be sent on the following  Monday. 

You may return any goods purchased from Directproductdeals  for a full refund at any point within the stated  return period of your original purchase. If returning  items for reasons other than malfunction or damage  the item must be unopened and in its original packaging. 

If  your shipment is lost or misplaced during transit  please contact me directly and I will always sort  out any problems to your satisfaction. 

100% Authentic Products - Beware of Imitations

Unfortunately  the Vape marketplace is rife with counterfeits products.  We only sell 100% authentic products sourced directly  from the manufacturer or their regional distributors  so please shop in confidence. Most of the products  we sell come with some form of product verification  code that can be checked on the manufacturers website  for further piece of mind.

Age Restrictions - Over 18's Only

You must be eighteen (18) years of age, and possess  a valid debit or credit card to purchase any products  from Directproductdeals. We reserve the right to  cancel any order at our sole discretion where we  believe or suspect the customer is purchasing products  on behalf of a minor or is themselves under the  age of 18.

We may also require you to prove your age upon delivery  and may implement additional checks and due diligence  to ensure we comply with the age restriction regulations  governing the sale of Vaping equipment, accessories  and E-liquids.

?I  have an effective age verification process that  satisfies due diligence as described in the  Business Companion guide for  online age verification checks and  I will  not sell to persons that are under 18 years old? 

Product Safety Information

By purchasing any Products from Directproductdeals  you are agreeing that you understand and agree with  the following advice and that Directproductdeals  cannot be held responsible for any damages or health  issues arising from improper use or by not seeking  or following the guidelines or advice of medical  professionals. 

We make no claims that using an E-Cigarette will  help you in giving up smoking cigarettes nor that  there are any health benefits from giving up smoking  cigarettes and using an electronic cigarette or  device (simply put there is not enough evidence  currently to support the idea) you need to make  that decision for yourself. If you are unsure about  the health risks or benefits involved in the switch  or its suitability for you due to any conditions  that you may have or you need help with nicotine  dependency we recommend seeing a qualified medical  practitioner for the correct advise. 

Keep all devices, batteries and fluid totally out  of reach of children, Nicotine in its pure form  is a known poison and can cause serious harm. The  levels of nicotine contained in E-Liquids if ingested  (certainly by a small child) could cause serious  harm and medical assistance should be sought immediately  if suspected (taking the packaging with you to show  the medical practitioner)

By purchasing any batteries, devices, mods or kits  that include batteries you are agreeing that you  understand and agree with the following advice and  that Directproductdeals cannot be held responsible  for any damages arising from improper use or by  not following the guidelines. The Lithium batteries  used in vape/ecig equipment and mods need to and  can output exceedingly high currents and can empty  themselves VERY fast in a short circuit, with some  cells this may result in overheating, rupture of  the cell and possibly even explosion, always discard  a damaged or suspect device or battery unless a  competent engineer can repair or give it the all  clear to use.

• NEVER leave batteries unattended when charging  especially overnight while sleeping. 
• NEVER keep batteries loose in your pocket  or bag where they could short circuit and cause  a dangerous or explosive event. Use a suitable  case or plastic battery holder. 
• NEVER place the charger on flammable surfaces  when charging. (carpets, fabrics etc) 
• Don't heat, incinerate or reverse the polarity,  always check polarity when charging or inserting  into the device. 
• Do not over-charge or over-discharge. Remove  from charge as soon as you get the green light  or fully charged indication, check the instructions  if unsure. 
• Use only the correct charger for the batteries,  if you are uncertain check. 
• Only use recommended batteries and do not  purchase or use cheap alternatives. 
• Discard a battery if it fails to keep a  charge or looks damaged in any way. 
• Do not over-tighten atomisers / tanks onto  the device, you only need to tighten until contact  is made. 
• When charging batteries via USB do not over-tighten  them in the charging lead. 
• Please dispose of batteries safely and according  to the regulations.  

© Copyright DirectProductDeals. All Rights Reserved.