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Dear Costomers

All our items are 100% authentic

AACD is the Association Against Counterfeit Product Distribution.
Over 100 famous brand distributors in Japan belong to them
and we are one of them.
Some items do not come with accessories like a guarantee card
or originla box becausethey are second handed ones.
However we never sell fake products and always provide genuine ones.
If you worry about our item, contact us before purchase.

Dear Customers

Please notice the import duty / customs duty are not included int the item price.
These charges are the buyer's responsibility.
Please check with your customs office about them.

We sell multiple way like a online and department store at the same time
So if we find the product had already sold out before your order,
we try to find same model or type of item and suggest you it.

Authenticity : we don't accept the claim which our item is fake
because we have confirmed authenticity before we sell.
Accessories : If we don't describe them, they will not come with.
Size : Size is measured by ourselves, so a slight difference might occur.
Condition : We describe about dameges and/or impressions of used as possible as we can.
But some wrinkles and/or very light scratches might be included with items.

Condition

For Brand New Condition

Professional watchmaker and GIA holder work in our company.
Our watches and jewelries are polished and cleaned.
Also movement are examined.

Shipping

Free Shipping via EMS (Japan Post Office) or DHL

We ship out items via EMS which $0.00 flat rate to Worldwide
EMS is fast and cheap service with Insurance and Trucking number
We usually ship your order approximately 1 to 3 days after confirming the payment

Under value merchandise or mark as a GIFT on custom label
is never accepted because it is against law.
We must declare exact price and describe as a merchandise
Please notice the possibilities of delays from customs inspection.
Buyer is responsible to pay for import duties and taxes.
If you would like to combine your orders,
we will do that as possible as we can.
Please feel free to contact us before purchase.
You are really welcome.

Return Policy

We can not accept return'New : Never Used/Unused item'.
Refunds available when and if items are not as described in our listings.
If there is no any certain reason, we do not accept returns.
However we think your satisfaction is most important.
So if there is any problem, please let us know before you leave negative feedback.
Return postage payable by the buyer and not refundable.
Please write 'Return Cargo' on label as noticeable.
Please return the item via Registered mail with trucking number.

Our shop has free shipment service,
but If you want to return the item because it looks different from the photos or you ordered the wrong size,
I am sorry to tell you that you have to afford the delivery fee on BOTH ways.
In that case please pay us the delivery fee by PayPal and we will return the full amount of money to you.
If you want to return the item please contact us BEFORE the feedback and the shipment.
When you sent the item back to us please write 'Return Cargo' on label. Otherwise the customs duties will be cost again.
In that case you need to afford the custom duties.
Thank you for your kindly understanding.

About US

We are registered seller at Kyoto Police Department

License No : 611099810043 (Used Item Seller )
License No : 1569 (Pawn shop )

Kyounokura-Japan
KOMAKI.CO.LTD

KOMAKI was established in 1951 and keep continue to provide valuable items
to customers over 60 years since then.
Our shop name Kyounokura means deedbox of Kyoto which come from
actual business that we have 3 shops in central of Kyoto.