PAYMENT

For your convenience, security and faster delivery, we use PayPal as our primary method of payment.

You can easily use your debit or credit card to pay via PayPal without signing up for a PayPal account.

FEEDBACK

We're dedicated to 5-star customer service. Your feedback is very valuable to us. Please do assist us here, and take the short time to send through your feedback. We strive for 100% satisfied loyal customers who are happy to shop with us again & again.

If you're like the majority of our customers, you'll be rapt with the products and the service. Got a question?  Feel free to drop us an email to find out more. We respond within 24hrs with courtesy and professionalism.

Shop With Confidence.....Check out what our happy customers are saying!

Shipping & Handling

We proudly offer FREE SHIPPING on most domestic deliveries. (exceptions may apply to remote areas or for large/bulky items)

For FAST DELIVERY, your order will be processed and dispatched within one working day of payment being received (95% of the time Mon-Fri).

We use various couriers for shipping. On occasion, please understand that delivery delays may occur. Public holidays, weekends, high traffic periods, delivery to remote/rural areas, natural disasters can all prolong delivery time frames. General delivery times are between 3-7 business days. However, please allow up to 10-14 business days for remote and rural areas, especially for large or bulky items. Please do not hesitate to ask if you would like us to send you some tracking details so that you can follow the progress of your delivery.

Please note that in most circumstances we are unable to deliver to the following postcodes. If you fall into one of these postcodes and the item cannot be delivered, your order will be cancelled and refunded in full. Tip- you may want to consider sending the item to family/friends house within our shipping range.

NSW - 2831 (Neilrex, Eumungerie, Carinda, Nymagee, Quambone)
SA - 5701 (Woolundunga)
WA - 6740 (Drysdale River, Mitchell Plateau,Oombulgurri, Kalumburu, Prince Regent River, Wyndham) 6743(Warmun, Cambridge Gulf, Lake Argyle, Durack, Gibb, Kununurra) 6799(Home Island Cocos Island, West Island Cocos Island)
TAS - 7151 (Heard Island, Davis, Mawson, Macquarie Island, McDonald Island, Casey)

BULKY ITEMS:

N.T - 0800 to 0999
NSW - 2641, 2717
QLD - 4421, 4450 to 4499, 4680, 4700 to 4805, 4806 to 4899, 4900 to 4999, 9920 to 9959, 9960 to 9999
S.A - 5701
W.A - 6055, 6215 to 6699, 6700 to 6799
TAS - 7151

Delivery restrictions may also apply for PO BOX addresses and postcodes that are not listed above.

All orders are subject to stock availability.

Please kindly contact us for any further assistance or information you may require.

Terms

For peace of mind, we offer a minimum 12 month warranty on all products. Please note that on rare occasions accessories such as adapters and chargers are not covered on the warranty so please ask before purchase if this concerns you.

Shop with confidence with our 30-day 100% money back guarantee. If you have changed your mind or purchased in error you can simply return the product for a full refund. Returns must be in original packaging and unused condition, proof of this must be sent by sending photos and a short video before the return can be arranged. Buyers will need to pay for return postage and a restocking fee may apply.

In the unlikely event that your item gets damaged in transit or arrives faulty, we ask that you kindly contact us within 6 days of delivery. Please provide a detailed description of the issue and clear photos/video of the damage/fault so that we can organise return and replacement.

Note: A replacement will not be issued if you do not provide clear photo’s/video, your item is misused, mistakenly installed or mishandled. Please follow the manufacturer’s instructions at all times.

About Us

We are an Australian based business whose main priority is 100% customer satisfaction. We strive to receive a 5 star rating for every transaction. If you feel in anyway that we have not met your expectations, please contact us and we will do our very best to deal with your issues promptly and professionally. Your satisfaction is our #1 priority!

If you have any questions regarding our service or products please do not hesitate to contact us and our dedicated support team will endeavour to get back to you within 1 working day.

If you have enjoyed your shopping experience with us, it would mean a lot if you could take a second to leave a review.

If for any reason you are not satisfied or feel we can improve our service, please contact us about your concerns and tell us what we can do to make things better for our valued customers.

Thank you for your custom and happy shopping.