1) 30 day money back guarantee; 12 month replacement warranty.
2) No restocking fees for any returns.
3) The customer is responsible for any shipping fees that may arise, including the original cost of shipping, in the following scenarios: a) the customer supplied an incorrect mailing address, including a missing suite/apartment number; b) the carrier is unable to deliver the package due to the customer missing the delivery; c) the customer ordered the wrong item; d) the customer changed their mind after the package had already been sent for delivery.
4) The original cost of shipping is refundable for manufacturer defects and only in the event that the customer returns the item within 30 days from the date of purchase.