All prices are intended to the public and, therefore, include VAT.

For purchases with VAT number, the invoice request must be sent during the payment phase between the notes to the seller or at the same time as the order via Ebay messaging. For reasons of tax registration, subsequent requests (the day after the order or higher) will be rejected.

The preparation of the order takes approximately 1-2 working days starting from the first working day following the date of registration of the purchase. Delivery takes place within the following 24/48 hours, excluding Saturdays and Sundays via couriers GLS or DHL.

The goods are shipped to the address indicated at the time of payment confirmation. Orders for delivery to Post Offices or similar organizations are not accepted unless the recipient is employed at these facilities.

The tracking code is always loaded in every order and will be communicated to you both via Ebay and by email. If your package is in storage we will notify you and do what we do. possession to overcome the impasse.

Pursuant to art. 52 of Legislative Decree. n. 206 of 6 September 2005 (Consumer Code), as amended by Legislative Decree 2014 n ° 21 you have the right to withdraw from the contract without penalty and without giving any explanation for a period of (14) fourteen days from the day you receive the products. All you have to do is notify us of your intention to withdraw from the contract through the Ebay messaging and we will provide you with all the instructions on the matter. 57 Consumer Code) you must return the products intact, labeled and in their original packaging, if applicable, (plastic bag or box depending on the type of item), enclosing the delivery document inside the package.

Your return will be refunded within a maximum of 14 days from the moment we are informed of your decision to exercise the right of withdrawal. However, we reserve the right to withhold the refund until the goods arrive at our warehouse, pursuant to art. 56 of the Consumer Code, as amended by Legislative Decree 21 February 2014 n.21.

If you have received the defective product, please contact us as soon as possible via the Ebay messaging and we will provide you with information for a possible replacement or collection at our expense.

If the item received does not match what you ordered, we ask you not to open the package and contact us.

You are responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods. Therefore, if the returned goods are damaged (for example the authenticity label and the security seal, signs of wear, abrasion, scratches, deformations, etc.), they are not complete with all their elements and accessories (including the labels and tags unaltered and attached to the product), not accompanied by the attached instructions / notes / manuals, the original packaging and packaging and the guarantee certificate, where present, you will be liable for the decrease in the value of the asset, and you will be entitled to a refund of the 'amount equal to the residual value of the Product. For this purpose, therefore, you are invited not to manipulate the goods beyond what is strictly necessary to establish the nature, characteristics and functioning of the same and to cover the original packaging of the Products with other protective packaging that preserves its integrity and protects it. during transport also from writings or labels.

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Telephone: +39 0823.799097

Or write to us via Ebay messaging, we will reply as soon as possible.